What to do if parts are missing on delivery?

We are sorry for the experience you had with your order.

If one or more items are missing from your order, please contact our Customer Service Department within 48 hours at suivantecommande@volx.f with the following information

Your order numberThe name of the item ordered and not received

Reception vigilance :
« As part of our quality approach, we ask you to check the conformity of the delivery and to inform us of any shortcomings in the order at the following address: commande@volx.fr within 2 working days after receipt.

In case of damaged parcel or a suspect packing, we ask you to transmit us the good of transport emargé with the mention of reserve in the 48 hours with photographs